Refund Policy
Last updated November 1, 2026
We want you to be happy with ShotFox Pro. If it isn't right for you, you can get your money back within 14 days of a payment.
Free trial first
Pro starts with a 7-day free trial, so you can try every feature before paying. Cancel before the trial ends and you won't be charged anything.
14-day money-back guarantee
- You can request a full refund within 14 days of any payment, monthly or yearly, for any reason.
- After 14 days, payments are non-refundable, but you can cancel at any time to stop future charges.
- When a payment is refunded, Pro ends for that billing period.
How to ask for a refund
Email engrshoaibh@gmail.com with the email address you used at checkout, or reply to your Paddle receipt. You can also request it directly from Paddle at paddle.net. We aim to respond within 2 business days.
Who processes refunds
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle processes refunds to your original payment method. It usually appears within 5 to 10 business days, depending on your bank.
Cancelling
Cancel any time from Manage billing in your ShotFox account menu. You keep Pro until the end of the period you've paid for, and you won't be charged again. Cancelling alone does not refund the current period; ask for a refund within 14 days if you want one.
Your legal rights
This policy doesn't limit any refund rights you have under the consumer law where you live.
Contact
CodeOps Technologies: engrshoaibh@gmail.com